Here is what our satisfied customers are saying:
"I would just like to say that the support you and your representatives provide is exceptional. It seems as though everyone is engaged with the product and truly interested in the success of the application. It is also one of the reasons (besides the technical aspect) why Galil is always on the top of my list when specifying motion control systems."
- John at SAIC
"We have been using Galil motion control products for nearly a decade. Starting with the DMC-720, then DMC-1520/30 and now in the new machine design the DMC-1425. We often only hear from our customers when they are unhappy or under stress, but rarely do we hear back the positive that we should. With just three calls to your technical support staff today, we have commissioned a new motion control system design. At ten o'clock I hooked up to the DMC-1425 board for the first time, and by 3 o'clock the newly designed system was operating as specified. Impressive. I am writing to personally thank you and all of your staff for the help and service that you have provided over the years. I work with many manufacturers in my role as controls systems designer here at Wright and have yet to find a company that provides us with the level of professional support that your company does. From the receptionist that take my calls to the knowledgeable people on your technical support team, your people are top notch and professional. Thank you, and good job. I look forward to many more years as an engineer and will continue to specify your products."
-Dennis at Wright Machine Tool
"I just wanted to thank you for the excellent technical support we recently received.We were experiencing a very frustrating problem and called Galil for assistance. You helped us isolate the problem and send back a solution. Throughout the process, you were very responsive, helpful, and polite. Most importantly, you solved the problem. In short, this is the most impressed I've ever been with a tech support experience.Thanks again for the excellent support!"
-Bob at Prototechautomation
"I must say that I was impressed with your support team and their willingness to
correct, rather than deflect, the problem at hand."
-Todd at Zygo
"This was the first Galil controller I have purchased. I'll tell you the Galil
was so easy to use, I don't have any questions"
-Troy at US Grinding
"I just placed my first order yesterday and I will say that your tech support
team was outstanding and helped guide me to a purchase."
-Perry at Rockwell Collins
"I wish the DMC-21x3 was available a long time ago...its going to be a huge cost
savings for us, not to mention time saved in wiring"
-Paul at Speedline
"We love the DMC-21x3 and AMP-20540. We put it on a machine already and shipped
it. You guys hit a home run with this one!"
-Steve at JIT
