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Submitted by Pat@CommCreamery on Wed, 05/25/2016 - 12:34

Hi all,

We recently purchased a used Hayssen bagger (Model# 12-16HR), and the motion controller is missing. We have been shopping around and found some used ones we are looking at. Now my question is: can we get the firmware straight from Galil (there appears to be a link to what I need from the home page), or is the firmware unique to the machine? Do we need to contact Hayssen to get it? Also, if we can simply download it from your page, as it appears, is there a charge for it?

Thank you for your time,

Pat

Comments 1

AndrewS on 08/30/2016 - 10:47

Hi Pat,
Please contact the manufacturer for more information. We provide the controllers to OEMs, but we do not know the configuration and/or which firmware is required for a particular machine. The manufacturer is able to support the system as a whole.

Regards,
Andrew