Skip to main content
Submitted by Gurpreet on Sat, 03/01/2014 - 15:20

Hello,

I recently bought the full version GalilSuite software. I have the key with me. When I enter the key and try to run the Tuner tool, the software gives me an error saying that the Key is not valid and to contact Galil.

Is there is a particular way to enter the license key so that it registers?

Fyi, I am running Galilsuite on my Mac (Windows 8) via Parallels.

Thanks.

Comments 2

Galil_MarissaT on 03/02/2014 - 05:59

Hi Gurpreet,

There are a few things to try:

1.) GalilSuite must be re-started after a key is entered--try this first.

2.) If you're still having issues, try uninstalling the software, restarting your computer and installing again.

3.) GalilSuite has not been tested with Parallels or on Mac based operating system and this software may have a different file structure and read/write permissions than standard Windows (thus the key is not being saved in the correct directory, or not at all). Try installing the software on a Windows PC and see if you are able to enter in your key.

Gurpreet on 03/04/2014 - 13:21

Thanks a lot!

I had to reinstall the software twice, and then it registered the license key.

It runs pretty well on parallels.

Best Regards,
Gurpreet